Hi,
and just a second poll about what upcoming product you would like to see from IGEL: http://cloud-client.info/tinc?key=jXHisWoj
Of course i can’t guarentee that IGEL will take care about this… 🙂
Cheers
Michael
P.S.: Like the other poll some parts could be appear in german again; sorry!
Hello Folks,
iam intrested to see what type of IGEL OS do you prefer… So here is a small poll about this: http://cloud-client.info/tinc?key=Tivjz7yC
Cheers
Michael
P.S.: The system is hosted in germany, it might be that some parts appear in german; sorry for that!
Hi,
i hope to see a lot of you in the upcoming days, i wish you happy landings and a lot of fun!
Cheers
Michael
On April 8, 2014 Windows XP extended support will be end, did you already think about an replacement?
Why not using Thin Client/Zero Clients? ..or migrating the old hardware to a full supported Linux Operating System incl. Management? If your Company still uses XP, you should start to plan this in the upcoming six month to have a replacement option in place until the support ends. Please note, a migration takes mostly more then three months incl. setup, tests and to get all the required work done. So it’s maybe a good idea to start thinking about this…
Please don’t forget… Check also if all your apps are working on the new system? If you’ve custom apps running with XP, then remember: they don’t have to work with the new System by default.
Cheers
Michael
P.S.: Windows ES (which is XP based) has an extended support until 8. Aug. 2019, so it’s not similar to Windows XP and you don’t have to hurry here!
Hi,
if you’re working with seamless apps in an Citrix Environment it can happen, that sometimes a Window drops behind an other window. For example you are working in Outlook and open a Email and the new email Window appears behind the main Outlook window. For the user it Looks like the session is freezed or similar.
There are a couple of Settings to fix this but the disadvantage: you’re required to test it by your own. Application and environments are working different and there is no general rule how this can be fixed.
Open the IGEL Setup or the UMS Profile and go to System->Registry->ICA->WFCLIENT, here try to modify the following settings:
Settwifocus
Settwifocusontitled
Twidropfocus
Twifocusonraise
Twinewcontrol
Usedefaultvisual
Uselocalim
Useuservisualid
Twiemulatesystray
twiigenornenormalstate
Regarding the results from the past i would prefer starting with the Settings marked in blue. In advance you should also try to change two settings from the IGEL OS, these settings can be found also in the registry->windowmanager->wm0 and then change:
focusonmap, focushint and/or preventfocusstealing
Also here, different combinations can provide different results depending on the environment.
See also http://support.citrix.com/article/CTX101644&searchID=25075941 that provides a bunch of Server related settings, from the list try to setup option 14 (DONT SEND DISABLE) to 8000. This also fixed some issues for me in the past.
If everything doesn’t help, try to contact the Software Vendor for your application; a couple of applications are not able to work seamless regarding the fact that they do not handle Windows in the Microsoft way (Application developed in Delphi as examble). Try also if a “Desktop Session” will bypass the issue for the user.
As said, you need to spend some time here and i can’t guarentee that this will fix the issue at all. Please test it serious and don’t roll out a not tested configuration to a bunch of thin clients at once.
Cheers
Michael
P.S.: This can also happen for any Version of the Citrix Receiver for Windows, you can try the same settings here.
Hi,
the most users doesn’t know this hidden feature… But if you want to perfom a scheduled task for an device like a system shutdown you need to setup several jobs in the Universal Management Suite server if dealing with different time zones also if no Management server is available (infrastructure to small or UMS not reachable) you maybe want to be able to run scheduled jobs too.
So how can you accomplish a task like this, first of all you need to get in touch with some IGEL LX/OS commands; i recommend to check out this small whitepaper: http://www.cloud-client.info/whitepaper/WhitepaperIGELLXOSquickcommandreference.pdf
Now create a new profile and call it “System shutdown at 7pm without UMS” or something similar, if you want to configure this local at the client you just have to open the IGEL Setup. This was tested with firmware Version 4.10.100 but i can’t guarentee that IGEL will keep this feature for the future.
Browse to System->Registry->System->Cron
To enable cron in general set enable_cron to enabled, now select cron% and click on add instance.
Expand the new instance cron0 and enter the command you want to execute, for a shutdown two ways are available:
1) With User interaction: user_shutdown
2) Without User interaction: user_shutdown -f
Enter one of these commands for your test.
Now set the excution time, use this as sample:
day of week (0 – 6) (0 is Sunday)
month (1 – 12)
day of month (1 – 31)
hour (0 – 23)
min (0 – 59)
You can use an asterisk (*) in any category to mean for every item, such as every day or every month.You can use commas (,) in any category to specify multiple values.So set the time you want to execute the job and run a test… It’s a very useful tool but you should handle it very serious!
Cheers
Michael
P.S.: Never use the update command in this way, it performs always a basic update and reduce the life time for the client memory.
Hello,
very often i’ve been asked how a Citrix or Microsoft RDS fullscreen session can be minimized in an IGEL Universal Desktop LX/OS firmware. By default IGEL has not enabled this but this task is simple to do….
Open the IGEL Setup or the UMS Profile, now go to User Interface->Hotkeys->Commands and select Minimize all Windows… Click on Edit now and activate the hotkey, i prefer CTRL¦ALT and ESC (Write Escape in the Hotkey field to set ESC) but you can also set other combinations of course. Please make sure that your set combination do not conflict with any other Linux or Windows key combination!
Close the Setup or the profile (assign the profile to an Client if not already done) and here you go.
Cheers
Michael
P.S.: One Extension, of course any local Client key mapping do not work if the keyboard is mapped into the session thru “real” USB redirection!
P.S.2: For ICA Sessions it could be required to Setup a second key combination to Stop the direct Keyboard Passthrough, this configuration can be found in the IGEL Setup->System->Registry->ica->wfclient and then configure the following Settings: keypassthroughescapechar and keypassthroughescapeshift. This can be also configured with a profile in the IGEL UMS. If you’re connecting thru the Firefox Browser (Citrix Webinterface) you have to Setup the configuration in the Default.ica file from the Webinterface!
Hello,
some Users have reported some issues with a freezing local Firefox Browser in the IGEL Universal Desktop LX/OS.
This freeze is not IGEL related but it seems to be an issue with older Versions of the Firefox Browser and/or memory, i’ve run also into the issue with an device running 24/7 in browser kiosk mode (public internet terminal) but now it’s fixed for me.
To fix this perform one or more of there following steps:
1) Update to Firmware Version 4.10.100 (updated Version of Firefox)
2) In the advanced configuration of the BIOS make sure you have assigned at least 128MByte of RAM for the graphic memory in the Advanced Menu
3) Try a different version of the Adobe Flash Player, you can download different Versions from the Adobe Flashplayer download site and not all versions provide the same stability from my point of view.
4) For Universal Desktop OS converted devices make sure you’re device have at least 1GB of RAM
Cheers
Michael
Hello,
sometimes IGEL do some changes to the default Firmware configuration, for this example i point to the VMWare USB redirection service which is now disabled by default. (Why is simple… Running to much different USB redirection services at the same time is a bad idea and can produce conflicts depending on the USB device, like funny blue screens.).
If you now want to enable the service thru the local IGEL Setup, this is simple to do and you can find the configuration in the Accessoires->Windows Services Tab. If you want to perform this task thru an UMS Profile it’s sometimes more tricky, if the new firmware setting is not available in the UMS Console GUI as example.
So first upgrade your profile to the latest firmware version; select your profile and then change “Optimized for”.
Now open the profile and select System->Registry-> System->winservices, try to find the service you want to enable; in our sample “start_view_usb_redirection” and save the profile after you have enabled the service. Assign the profile to your Clients (if not already done) and after a reboot: Tatata, the service is running.
If you require more references regarding the IGEL Registry try out our Whitepaper which is available here: http://www.cloud-client.info/whitepaper/WhitepaperBasicGuidetotheIGELThinClientRegistry.pdf
Cheers
Michael
Hello,
sometimes it can happen (UMS Version 4.01.500 or higher) that the UMS Server did not detect the System Proxy for the Universal Firmware Update Feature. If this happens you are not able to download Firmware’s thru the UMS Console from the IGEL download Server and you have to download the Firmware by your own.
To fix this open a DOS console and execute “C:\Program Files\IGEL\RemoteManager\rmguiserver\bin\tomcat5w.exe //ES//IGELRMGUIServer”
Open the JAVA Tab and make sure that the following entry exists in the field “Java Options”: -Djava.net.useSystemProxies=true
If this entry exist and it still doesn’t work, remove the entry and add the following Options:
-Dhttp.proxyHost=your_Proxyhost
-Dhttp.proxyPort=your_Proxyport
If your Proxyserver require an authentication add also:
-Dhttp.proxyUser=your_UserName
-Dhttp.proxyPassword=your_Password
This should fix the issue, of course without any warranty and test this first!
Cheers
Michael
Hello,
do you have dislocated offices and users reporting a jumping or flickering mouse pointer? From my expierence this is a bandwith/latency issue that should be investigated at all.
To fix or improve this for the Linux Version of the Citrix Receiver in an IGEL Firmware try:
System->Registry and then ica.wfclient.mousetimer=0, ica.wfclient.pointerclicktime=10 and ica.wfclient.pointergrabtime=10. All settings needs to be modified, test this with one device/user first before apply these modification to a bunch of clients.
Windows versions of the Receiver do not show this effect in general, they are just slower in this scenario.
Cheers
Michael
Hello Folks,
there is a new IGEL UMS Version available at www.myigel.com
IGEL Universal Management Suite
=================================
Version 4.02.200
Release date: 24.09.2012
===============================
Notes:
===============================
Version 4.02.200 did a full QA run of version 4.02.110 and contains
few additional bugfixes.
The linux installers are tested with
– Ubuntu 8.04 (32bit)
– Ubuntu 10.04 (32bit)
– RedHat Enterprise Linux 6 (32bit)
For further compatibility information check the Universal Management Suite
Data Sheet at www.igel.com.
==================================
New features
=================================
– [Universal Customization Builder] Partial update folder deployment
available (in extension to file deployment)
================================
Fixed bugs
================================
– [AD / LDAP integration] Job update fails with ‘Access denied’ error message
for AD users.
– [Database backup] DB backups from UMS 4.01.500 cannot be restored in
version 4.02.100 (Error: ‘Failed to start database with class loader
sun.misc.Launcher…’).
==================================
Previous versions
==================================
**********************************************
UMS 4.02.110
*********************************************
=====================================
Notes:
=====================================
This is an untested internal release only!
=====================================
New features
=====================================
– Update Java Runtime Environment to version 1.6u33
This java version contains bug fixes related to kerberos logon and should
fix issues with UMS AD integration.
===============================
Fixed bugs
===============================
– [AD / LDAP integration]
– global permissions were not set correctly, when an
AD User which has been imported by an AD group is logged in.
– Consider active directory browse user (if defined) in kerberos login
process to resolve group memberships.
– AD search fails if you log on with the domain administrator account
(error message ‘Login failed’ followed by a user credential dialog).
– [console common] Creating a new UMS administrative group fails.
– [console: license handling] Performance enhancements issueing UDC licenses
from smart card
– [server common]
– UMS Server looses database connection if database is offline for a short
while
– ‘ORA-01000: Maximum open cursors exceeded’ error with Oracle DB
– server startup failed when the username and the schemaname
differs (SQL Server only).
– [server: webdav] Permissions to folder for a user in Snapshot Management
does not propagate to items inside the folder.
– [UMS Administrator application] The UMS Administrator application does not
start without access to the internet.
Cheers
Michael
Hi,
want to get the latest news, try our new toolbar for Internet Explorer and Firefox powered by Alexa. Feedback is welcome! The download is available in the right menu of the blog.cloud-client.info website.
Cheers
Michael
Hi,
this hint is only for RDP connections between a IGEL Universal Desktop LX / OS and a Windows based Remote Desktop Server (for example Windows 2008 R2 SP1, not Remote FX) and if you got a bad audio quality (noisy/cropped). It can be used with different firmware versions, in my case i used the 4.10.100.
Open the IGEL Setup and/or the profile and go to System->Registry->rdp->winconnect->sound-driver and change it to OSS.
Apply the settings and restart the session to the Server, the result should be much better now.
Cheers
Michael
today i’ve tested Windows 8 to go together with an IGEL UD5 incl. the optional WiFi Add-On Food and here are the results.
Requirements:
– IGEL UD5 with min 2GB of RAM (Windows 8 to go requirement)
– A USB Storage that can run Windows 8 to go and of course it should be installed
– In the UD5 BIOS (DEL after power on the Client) you need to enable to boot from a USB device
My Setup:
– A UD5 (VIA Nano based), 2GB RAM coming with the optional WiFi Food (BIOS Setup to provide 128MB Video RAM)
– one 750 GB USB 3.0 HDD running Windows 8 to go (x86 Version) incl. enabled Bitlocker drive encryption for the HDD.
– Installed Software: Office 2010, System Center 2012 Endpoint Protection, KL Codec pack, Evince PDF Viewer and Citrix Receiver
– Enabled Windows 8 Features: Nearly everything available with Windows 8 x86 Version
Results:
– System is booting fine, incl. hardware setup i was able to get/work with the desktop in round about 1:30min (please note: this results can vary depending on your USB Memory Speed)
– Available max. Resolution: 2560×1440
– Supported Hardware: Nearly every needed driver incl. the optional WiFi Food is coming with Windows 8 to go without the audio driver. Regarding VIA the audio driver is currently under development and will be available soon.
– No issues if using Bitlocker Drive encryption coming with Windows 8 to go.
Disadvantage:
– Of course the System can not be managed by the IGEL UMS in any kind when running Windows 8 to go
– You might be required to increase the RAM if you are not already using a Windows 7 based UD5, i tested it also with 1 GByte RAM and it works for me too but it’s a little bit slower and 2GByte of RAM is the Microsoft defined requirement to use Windows 8.
– Currently no audio driver from VIA is available (also not thru Windows update)
– I don’t recommend to use a UD2 for this, a UD3 might provide enough perfomance but i would prefer a UD5 in any way…. I will check out a UD9 later incl. touch Screen but i suggest this combination will work too.
– Not official supported by IGEL Technology
Advantage:
– Very simple way to switch from a full managed to a none managed Windows based desktop without touching the original IGEL OS.
Use case:
– Mobile workers using Windows 8 to go can use a thin client as “fast to setup” workplace.
– Guest workers can get a seperate full Windows workplace that is not attached to your environment in only a few minutes.
– Lab environments to check/create Windows 8 to go based desktops/medias or need to switch the OS very fast to access or test other systems in the environment.
Cheers
Michael
Hi,
if you want to win one of 10 brand new UD2 Multimedia devices, you should visit the IGEL booth @ the Citrix Synergy.
The Citrix Synergy is from October 17-19 in Barcelona.
Cheers
Michael
Hello Folks,
here you can download a new Version of the Cloud-Client.Info template for the IGEL Universal Management Suite 4.02.100: http://www.cloud-client.info/umstemplate/umstemplate1030.rar
The template is also available on papershare: http://www.papershare.com/app/paper.aspx?id=1791&o=3736
Changelog:
1.0.30
——
– Support for IGEL Universal Desktop LX (x86) Firmware 4.10.100
– Support for IGEL Universal Desktop ES (W7) Firmware 3.03.100
– Added 2X configuration’s for IGEL Universal Desktop LX / OS
– Added printer configuration sample for IGEL Unversal Desktop ES / ES W7
– Added Bluetooth and PCMCIA configuration (enable/disable) for IGEL Universal Desktop ES W7
– Added Profile to enable VMWare View USB redirection service for IGEL Universal Desktop ES / ES W7
– Added Profiles to configure the IGEL error log level for IGEL Universal Desktop ES / ES W7
– Added Profiles to configure VMWare View smart card support for IGEL Universal Desktop LX / OS
– Updated Profile to disable ICA render extensions for IGEL Universal Desktop LX / OS
– Added Profiles to configure application groups/folder used by Citrix PNA for IGEL Universal Desktop LX / OS
– Added Profile to enable HDX Realtime Optimization Pack for IGEL Universal Desktop LX / OS
– Updated Profile for Citrix HDX Realtime Webcam redirection incl a new optimized profile for Microsoft WebCams for IGEL Universal Desktop LX / OS
– Added Profiles for CUPS configuration (Use Kerberos Login / USB Slow Down) for IGEL Universal Desktop LX / OS
– Added Profile for 802.1x Authentication configuration for the onboard network card for IGEL Unversal Desktop LX / OS
– Added Profile for 802.1x Authentication to allow connections to not secured networks for IGEL Universal Desktop LX / OS
– Added Profile for automatic standby configuration for IGEL Universal Desktop LX / OS
– Removed old firmwares
– Profiles Total 417
The old download links are obsolete now.
Have Fun
Michael
Hello,
like mentioned in this press release (http://www.igel.com/company/press-media/press-releases/single-view/article/an-economical-private-cloud-with-igel-and-2x.html), IGEL is now supporting the 2X Application Server XG solution. If you want to use this solution, you have to get the Advanced Feature Set license for your Client. If you want to get some more information’s about 2x, get a look here: http://www.2x.com/
So we have another available solution here… If i got some time, i will report a test here.
Cheers
Michael
Hello folks,
today i migrated a HP t510 (VIA Eden X2 U4200 CPU) thin client with the IGEL Universal Desktop OS (UDC) 4.10.100. The hardware support includes the graphic card (VIA Chrome 9; fully supported but not official by IGEL) and are working perfectly for me incl. network card, USB ports and audio.
Of course i will not give a written guarentee and you have to test this by your own too! 😉
Have fun
Michael
P.S.: Image Source Hardware Zone Philippines
Hello folks,
very often users blame that “real” USB redirection doesn’t work well and they´re running in serveral issues. Some reasons why…
1) USB Speed: If you are not using a zero client with a USB 1.1 port (i call it speed limitation on hardware level), the most important thing is “speed”. Don´t try to redirect a device that require 36mbit/s / 4,5mbit/s (Blue Ray Burner single speed) thru a 2mbit WAN connection… It will not work stable.
2) Voltage: If using an old USB Harddisk, use the right cable (Y-cable if needed) and make sure that the USB port can deliver the required voltage or use an active USB Hub with a seperate power supply. If you’re using a thin client which is a low voltage device, check this out first! Also do not use USB christmas gimmicks or USB coffee cup heater together with a thin client or any other low voltage device (tablet computer/netbook). Low voltage devices in general don’t provide a 450w power supply which is able to compensate this..
3) USB devices mostly require a “stable” network connection to be redirected, if this is not available.. Be prepared to have some fun with the users!
4) A USB device which is redirected to a virtual desktop or somewhere else can not be used with the local OS, this applies especially for keyboards, USB network devices and similar. Redirecting a USB WiFi device is a bad idea if you´re using this device also for the local network connection (connections loss after connection to the VM is established), redirecting a keyboard is a bad idea if you want to use it local (alt+ctrl+del as sample will be processed only in the VM and not at the end user device).
5) For IGEL devices: Enabling USB redirection in general will not redirect all connected usb devices, you have to allow it seperatly by class or device id to prevent issues mentioned in 4).
Cheers
Michael
P.S.: A small extension… Try to use “real” USB redirection only if you’re really need it! Very often there are more effective ways to use a USB device in a remote session thru virtual protocol channels like for audio devices, memory sticks, printers or smart card readers.
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