Tip: IGEL UMS is not able to detect system proxy to fetch firmwareupdates for the Universal Firmware Update feature


sometimes it can happen (UMS Version 4.01.500 or higher) that the UMS Server did not detect the System Proxy for the Universal Firmware Update Feature. If this happens you are not able to download Firmware’s thru the UMS Console from the IGEL download Server and you have to download the Firmware by your own.

To fix this open a DOS console and execute “C:\Program Files\IGEL\RemoteManager\rmguiserver\bin\tomcat5w.exe //ES//IGELRMGUIServer”

Open the JAVA Tab and make sure that the following entry exists in the field “Java Options”: -Djava.net.useSystemProxies=true

If this entry exist and it still doesn’t work, remove the entry and add the following Options:



If your Proxyserver require an authentication add also:


This should fix the issue, of course without any warranty and test this first!