Archive for December 18th, 2012

Tip: Solving audio issues with IGEL Universal Desktop OS (UDC) migrated devices

Tuesday, December 18th, 2012

Hello Folks,

sometimes if you migrate a Laptop or PC with the IGEL Universal Desktop OS it can happen that audio playback doesn’t work. Very often users assume that the audio device is not supported: this is mostly wrong!

During my last test nearly always the audio device was not set right or better: the wrong device was selected. This can happen if you’re migrating a device with more then one audio output device, as sample the most Laptop’s are coming with a HDMI port and a onboard sound card providing two Audio devices at all. In my test’s nearly always the HDMI Output was selected by the Universal Desktop OS as default and i only need to change this one time in the Sound Mixer/Sound Preference configuration (audio tool in the local taskbar if the taskbar is not hidden thru the configuration) to solve the issue. Just change the Output device/channel to the device you want to use and check the audio output again. That’s it…. 😉

Cheers
Michael

Posted in IGEL Universal Desktop LX/OS (x86), Misc Hardware, UDC migrated 3rd Party Hardware | No Comments »

Tip: Configure USB HID device redirection with IGEL Universal Desktop LX/OS and VMWare View (PCOIP)

Tuesday, December 18th, 2012

Hello,

sometimes a user want to redirect a Human Interface (keyboard, dictation device or similar) via PCOIP USB redirection, if you configure this only in the VMWare View USB redirection configuration it will not work!

On top of the USB redirection you need also to enable two settings in registry, open the IGEL Setup or the UMS Profile and browse to vmware.view.usb and enable here allowhid and allowlasthid.

After this is done apply the configuration and fully restart the VMWare View session, now it should work but note: The USB HID devices can’t be used locally at the Client or in other sessions as long the VMware View session using/redirecting the HID device is running. Try to use only the needed Product and Vendor ID to enable/configure the USB redirection and not the class rule, so only “required” HID devices are redirected.

No written guarantee, you need to test it before rolling out the configuration! It might happen that the device is not supported for redirection by the software running in the session incl. the VMWare View software in general.

Cheers
Michael

Posted in IGEL Universal Desktop LX/OS (x86), View | No Comments »

Migrated with UDC: HP Elitebook 8460P

Tuesday, December 18th, 2012

Hello,

today i migrated also a HP Elitebook 8460P with the following result:

 HP Elitebook 8460P

GFX Card (Radeon HD 6470m): No native graphic driver support, VESA mode only but with high resolutions; no dual screen support
Ethernet (1000/100/10): Working
Wifi (Intel Centrino): Working
USB Ports: Working
Audio In-/Out: Working
Internal Webcam: Working
Touchpad: Like mostly… Not working with 4.11.100, use 4.10.100 if you require the inbuild touchpad

Tested IGEL Universal Desktop OS Version: 4.11.100 and 4.10.100

Cheers
Michael

Image Source: notebookcheck.de

P.S.: Like always, no guarantee and test it by your own too!

Posted in UDC migrated 3rd Party Hardware | No Comments »

Succesfull migrated Hardware with the IGEL UDC: Dell Latitude E6510

Tuesday, December 18th, 2012

Hello Folks,

today i migrated a Dell Latitude E6510 Laptop with the IGEL Universal Desktop OS 4.11.100 (IGEL UDC) and the test run’s nearly perfect.

Dell Latitude E6510

WiFi (Broadcom): Working
Ethernet (1000/100/10): Working
GFX (Intel Arrandale): Native graphic driver support->Working incl. Dual Screen (Extended and Cloned), requires Advanced License from IGEL
Audio: Working In- and Output
USB: All 4 USB Port’s are working
Inbuild Webcam: Working
Docking Station: Working incl. add-on RS232, USB and Ethernet Port
Internal Smart Card Reader: Working
Internal SD-Card Reader: Working
Touchpad: Like mostly with the Firmware Version 4.11.100=Not working

I’ve tested a Microsoft RemoteFX and also a Citrix Session (XenApp 6.5) and regarding the old Intel I7 M640 CPU and the native graphic driver support the performance is outstanding.

Cheers
Michael

Image Source: Bitdynasty

P.S.: Without any guarantee, you need to test it too.

Posted in UDC migrated 3rd Party Hardware | No Comments »