Tip: Windows Store Error 0x80240017 vs. Hyper-V

Hi Folks,

i really could kill some Microsoft developers tonight… Just kidding but this has taken three hours of time to fix a really stupid issue.

Maybe you provide your User a Microsoft based Windows 8 or Windows 8.1 VDI thru Microsoft Remote Desktop Services incl. the Windows Store to download own or company based Apps. By default this should be now big deal but it could… Normally your User browse to the Store and download / buy a new app, depending on the system a App will be shown in the store or not; simple right? …but what happens if this app is already available for the User and he got the App already running on an other device? It will be shown in his Apps and he can select it, now a funny error comes up: “App can not be installed BlaBlaBla… Error 0x80240017”. This error 0x80240017 for Microsoft seams to mean: “Could be everything and we have no clue where it coming from.

There are several Tips and Clues available and i’ve tried everything more than one time (!): Store Reset (wsreset.exe), installing Updates, deleting the Software Distribution Folder, Regional Settings, Time Zone and much more but finally it means: Your System doesn’t fit the requirements for this App! Great.. Why not direct translating it for humans and maybe for the Microsoft Support too (which have also no clue what it could mean)!?!

Ok… Enough blaming, let’s come to my solution for Hyper-V based VDI’s: To fix it just disable the Dynamic Memory Feature for the Windows 8.x based Desktops or/and increase it to min. 1024 or better 2048 (or more) MB of RAM. After this small fix everything works like a charm, it seams to be that the Windows Store can not deal with the Dynamic Memory and the result will be this nonsense error message.

Have Fun!

Michael

P.S.: I checked it also with Windows Server 2012 R2, similar behavior… If you got the issue for a physical device try it on an other “better” hardware.

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